Finding support
Online Body Image Therapy: Practical Questions to Consider
Online sessions can change the setting and feel of a therapy conversation. Consider these specific tradeoffs before choosing a format.
Published by Therapy With Donnie
Consider what being on camera is like for you
For someone preoccupied with appearance, video can bring the camera and self-view into the room. You might find yourself checking your face, posture, lighting, or background instead of following the conversation. Another person may feel more at ease talking from a familiar place. Neither response predicts whether therapy will help; it is a practical comfort question to discuss with the clinician.
Ask whether the session is video-based, what platform is used, and whether there are settings that can reduce self-view or visual distraction. Do not assume a feature is available. You can also ask how the therapist will handle it if you notice yourself monitoring your appearance during a session. These questions help make the format more intentional without requiring you to solve the discomfort in advance.
Find a private place where you can speak
A familiar room can feel convenient, but it may not be private. HHS recommends choosing a quiet place where you can talk openly and considering whether someone nearby could overhear. A closed room, headphones, or another quiet private location may help. If home does not work, think through what safe alternatives are actually available to you.
HHS also advises patients to learn how their health information is protected and avoid recording telehealth visits. Ask the practice how appointments connect, who to contact with a privacy or technology question, and what to do if the call drops. Do not share sensitive information on a device or network you do not trust.
- Can I talk without being overheard or interrupted?
- Will I be distracted by seeing myself on screen?
- Do I know how to reconnect or contact the practice if video fails?
Confirm the state and appointment setting
Before booking, tell the clinician where you will physically be during sessions and confirm they can provide care there. This matters for telehealth even if you are traveling or your permanent address is elsewhere. Ask whether care is video, audio, or in person and whether the format can change if it is not workable.
Therapy With Donnie offers virtual sessions throughout New York and Vermont, and in-person sessions in Patchogue, New York. Vermont sessions are telehealth only. These are current practice arrangements, not a claim that one format works equally well for every person or concern.
Plan for connection problems without over-preparing
HHS guidance suggests checking the device and internet connection and knowing how to join before the appointment. A charged device, steady placement, and a quieter space can reduce common distractions. Ask the clinician what happens if video or audio stops and whether there is an agreed way to reconnect.
If technical problems keep interrupting the conversation, bring that up. The issue may be the connection, the room, the platform, or the fit of online care for you. Discuss options with the provider rather than assuming you need to tolerate a format that prevents you from participating.
Choose based on access and comfort
Compare what matters in your situation: travel, privacy, camera comfort, reliable internet, accessibility, and how separate you want therapy to feel from home. If appearance monitoring is part of your experience, consider whether video might intensify it or whether a familiar setting might make it easier to speak. These are possibilities to explore, not rules about what you should choose.
The practice’s first step is a free 15-minute phone consultation, so the initial fit conversation is not a video appointment. You can ask about service area, format, privacy expectations, and what happens if technology fails. A consultation helps clarify logistics; it does not guarantee online therapy is the right format for every person.
Sources & further reading
- HHS: What to know before a telehealth visit (opens in a new tab)
- HHS: Telehealth privacy for patients (opens in a new tab)
General information, not a diagnosis or an individual treatment plan. A licensed professional can help you decide what support fits your situation.